Frequently Asked Questions

How can I track my order?

You can easily track your order by visiting our Track Order page and entering your order number or phone number.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery for all orders across the country. You can pay when you receive your package.

What is the delivery time?

Standard delivery takes 2-5 business days depending on your location. Deliveries outside Dhaka might take slightly longer.

Can I cancel my order?

You can cancel your order before it has been shipped. Please contact our support team as soon as possible if you wish to cancel.